Privacy Policy

Overview

Welcome to FULLBOOK, operated by Sonnar Technologies doo. We've done our best to cut through the legal jargon and explain in simple terms what information we collect when you use our Android and iOS applications, what we use it for, and how we protect it.

By using our Apps, you agree to the collection and use of information in accordance with this policy.

1. The Information We Collect

To provide a functional appointment booking service, we need to collect a limited amount of personal and technical data.

• Voluntary Personal Information: When you create an account or book an appointment, we collect your Name, Phone Number, and Email Address.
• Booking Data: We collect details regarding the appointments you schedule (such as the specific salon or dental clinic, date, and time) to facilitate the booking.
• Automated Device Information: When you use our apps, we automatically receive basic technical data. This includes your IP address, operating system, device model, and language settings. We use this strictly to ensure the app functions properly on your device.

2. How We Use Your Information

We use the data we collect for the following essential purposes:

• To create and manage your FULLBOOK user account.
• To process, confirm, and manage your appointments with service providers.
• To send you booking confirmations, updates, or support responses when you contact us.
• To maintain, troubleshoot, and improve the performance of our application.

3. How We Share Your Information

We do not sell, rent, or trade your personal data to third parties for marketing or advertising. Your information is only shared in the following specific scenarios:

• With Service Providers: We share your name, phone number, and email address only with the specific salon, dentist, or business you chose to book an appointment with, so they can fulfill your request.
• With Technical Service Processors: We may share data with trusted third-party companies that provide infrastructure services for our app (such as database cloud hosting or secure analytics tools). These partners are legally bound to protect your data and cannot use it for any other purpose.
• For Legal Reasons: We may disclose your information if reasonably necessary to comply with a law, regulation, or valid legal process.

4. No Ads and No In-App Purchases

Our app does not display third-party advertisements, nor does it process in-app financial purchases. Therefore, we do not track or collect Advertising IDs, financial data, or credit card numbers.

5. Data Security

We implement industry-standard security measures, including encryption during transit, to protect your personal data from unauthorized access, loss, or misuse. However, please remember that no method of electronic transmission over the internet is 100% secure.

6. Your Rights and Data Deletion

You retain control over your personal data. You have the right to access, correct, or request the deletion of the personal information we hold about you.

Account & Data Deletion: If you wish to delete your FULLBOOK account and remove all of your personal data from our systems, you can do so directly within the app settings or by contacting us at [email protected].

7. Changes to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at Sonnar Technologies doo:

Email: [email protected]